Hybrid Automotive offers a two year limited parts and labor warranty.
If an item fails within the first 30 days of the warranty period, Hybrid Automotive will pay for shipping costs to return the item to our location via a pre-paid shipping label and will pay for shipping costs to ship the repaired item back to you.
If an item fails after the first 30 days while under warranty, you are responsible for associated return shipping costs. Hybrid Automotive will pay to ship the repaired item back to you.
If an item is outside the warranty period requires repair, you are responsible for associated return shipping costs. Hybrid Automotive will inspect the system and provide you with a reasonable price estimate for the work and the cost for return shipping before completing any work. Once we receive your approval, we will repair and return the item to you.
An RMA number is required for all returns. All returns are subject to a 20% restocking fee. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
An RMA number is required for all returns. After 30 days all sales are final.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error is not eligible for return
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. All returns are subject to a 20% restocking fee.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable amount of days.
You will be responsible for paying for your own shipping costs for returning your item. Original purchase shipping costs are non-refundable. If you receive a refund where we pay return shipping, the cost of return shipping will be deducted from your refund.