WARRANTY

All products sold include a two-year transferrable warranty against manufacturing defect, beginning the date on which items are received.  Labor costs are not included in the warranty coverage.  When a warranty claim is approved Hybrid Automotive will repair the original item or replace it with a new or refurbished equivalent item, at our discretion.

If an item fails due to a manufacturing defect within the first 30 days of the warranty period, Hybrid Automotive will pay for shipping costs to return the item from customer to our location via a pre-paid shipping label.  (Hybrid Automotive does not reimburse for shipping expenses paid by the customer.)  Hybrid Automotive will also pay for shipping costs to ship the repaired item back to customer.

If an item fails due to manufacturing defect after the first 30 days and while still under warranty, customer is responsible for associated return shipping costs. Hybrid Automotive will pay for the shipping costs to ship the repaired item back to customer.

If an item is outside the warranty period requires repair, the customer is responsible for return shipping costs. Once the item is received, Hybrid Automotive will inspect it and provide customer with a price estimate for the repair and the cost to ship the repaired item back to customer before completing any work.

RETURNS

Customers have 30 days from the date on which your items are received to submit requests for returns.  After 30 days all sales are final.  An RMA number is required for all returns. All returns/refunds are subject to a 20% restocking fee.

To be eligible for a return, items must be unused, in the original packaging, and in the same condition that you received it.  Any opened item, item not in its original condition or packaging, damaged item, or item missing parts for reasons not due to our error is not eligible for return.

Customer will be responsible for covering the costs of return shipping.

REFUNDS

Once the return is received and inspected, Hybrid Automotive will notify the customer on whether or not the return has been approved. All returns/refunds are subject to a 20% restocking fee.

If the return is approved, the refund will be applied to the original payment method or issued via company check, at Hybrid Automotive’s discretion.

Customer will be responsible for paying shipping costs for the return items.  Original order shipping costs are non-refundable and will be deducted from all refunds.

PRIVACY POLICY

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

TERMS OF SERVICE

OVERVIEW

This website is operated by Hybrid Automotive. Throughout the site, the terms “we”, “us” and “our” refer to Hybrid Automotive. Hybrid Automotive offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on BigCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.